SimpleBase Terms Of Service

Last updated: February 14, 2023

Welcome to SimpleBase! These Terms of Service (the "Agreement") govern your use of the SimpleBase website (the "Site") and the services provided by Better Version Co. ("Company," "we," "us," "our") through the Site (collectively, the "Services"). Please read this Agreement carefully.

Acceptance of the Terms

By accessing and using the Services, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you are prohibited from using the Services.

Description of Services

SimpleBase is a platform that helps companies create and manage their multilingual knowledge base. Our platform offers easy-to-use content editing tools, a user-friendly interface, and AI-powered assistance to help you create and manage your help articles. On the reader side, SimpleBase provides an attractive knowledge base website with powerful search and navigation features. We strive to make knowledge sharing and access as simple and effective as possible.

Eligibility

The Services are intended for users who are at least 18 years old. If you are under 18, you are not permitted to use or register for the Services.

Intellectual Property Rights

Our Services, including all content, trademarks, and logos (collectively, "Content"), are protected by intellectual property laws. You are granted a limited, revocable license to access and use the Services and the Content for your internal business purposes only.

User Submissions and Contributions

By submitting any content or information to us ("Submissions"), you grant us the right to use and disseminate the Submissions for any lawful purpose. The Services may allow you to create, post, or transmit content ("Contributions"). You grant us a license to use, copy, reproduce, and exploit your Contributions.

You are responsible for your Submissions and Contributions and must comply with applicable laws and this Agreement. We may remove any Contributions that violate this Agreement.

User Representations

By using the Services, you represent and warrant that the information you provide is accurate and will comply with this Agreement and applicable laws.

User Registration

If required, you must register to use the Services. Keep your account password confidential, and you are responsible for all activities on your account.

Purchases and Payment

If you make purchases through the Services, provide accurate payment and account information. We may change prices and refuse or limit orders at our discretion.

Prohibited Activities

You agree not to use the Services for any purpose other than intended. Prohibited activities include unauthorized use, interference with security features, harassment, and violation of laws or regulations.

By using the Services, you agree to comply with all applicable laws and refrain from engaging in any activities that harm us or the Services.

User Generated Contributions

The Services may allow you to contribute content ("Contributions") such as chat messages, blog posts, and forum discussions. By making Contributions, you represent and warrant that your Contributions:

Do not infringe on any third party's intellectual property rights.
Are created and owned by you or that you have the necessary rights and permissions to use and authorize us to use the Contributions.
Have the consent of any identifiable individuals included in the Contributions.
Are not false, inaccurate, misleading, or solicitation in nature.
Are not obscene, violent, harassing, defamatory, or otherwise objectionable.
Do not violate any applicable laws or regulations.
Do not violate the privacy or publicity rights of any third party.
Do not contain offensive comments related to race, national origin, gender, sexual preference, or physical handicap.
You are solely responsible for your Contributions and agree to exonerate us from any responsibility and refrain from taking legal action against us related to your Contributions.

Contribution License

By posting Contributions, you grant us an unrestricted, worldwide, perpetual, non-exclusive, transferable, royalty-free license to use, copy, reproduce, disclose, publish, distribute, and prepare derivative works of your Contributions for any purpose, including commercial and advertising purposes. This license applies to all media formats and channels and includes the use of your name, trademarks, logos, and other personal and commercial images provided by you. You waive any moral rights in your Contributions.

You retain ownership of your Contributions and any associated intellectual property rights. We are not liable for any statements or representations in your Contributions and have the right to edit, categorize, and remove any Contributions at our discretion.

Services Management

We have the right to monitor the Services for violations of these Terms, take legal action against violators, refuse or restrict access to Contributions, and manage the Services to protect our rights and property.

Your use of the Services is subject to our Privacy Policy. By using the Services, you consent to the transfer and processing of your data in the United States.

Term and Termination

These Terms remain in effect as long as you use the Services. We reserve the right to deny access, terminate or suspend your account, and delete any posted content without notice, at our sole discretion.

Modifications and Interruptions

We may change, modify, or remove content from the Services at any time without notice. We are not liable for any modifications, price changes, interruptions, or discontinuance of the Services. We also have no obligation to maintain or support the Services.

Governing Law

These Terms and your use of the Services are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

Dispute Resolution

If a dispute arises, the Parties agree to first attempt to resolve it through informal negotiations for at least 30 days. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any disputes not subject to arbitration may be brought to court.

Exceptions to arbitration include disputes related to intellectual property rights, theft, piracy, invasion of privacy, unauthorized use, and claims for injunctive relief.

Please note that this summary is provided for informational purposes only and does not replace the full Terms of Service agreement. For complete and accurate information, please refer to the original agreement.

Corrections:

We reserve the right to correct any typographical errors, inaccuracies, or omissions on the Services, including descriptions, pricing, availability, and other information. We may change or update the information on the Services at any time without prior notice.

Disclaimer:

The Services are provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the accuracy or completeness of the content on the Services or any linked websites or mobile applications. We will not be liable for any errors, mistakes, or inaccuracies in the content and materials, personal injury or property damage resulting from your use of the Services, unauthorized access to or use of our secure servers, interruption or cessation of transmission to or from the Services, bugs, viruses, or other harmful components transmitted by third parties, or any errors or omissions in any content posted, transmitted, or otherwise made available via the Services. We do not endorse or assume responsibility for any products or services advertised or offered by third parties through the Services. You should use caution and exercise judgment when interacting with third-party providers of products or services.

Limitations of Liability:

We and our directors, employees, and agents will not be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services. Our liability to you for any cause whatsoever will be limited to the amount paid by you to us during the three-month period prior to the cause of action arising. Some jurisdictions may not allow the limitation or exclusion of certain damages, so some of the above limitations may not apply to you.

Indemnification:

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, arising from your use of the Services, your Contributions, breach of these Legal Terms, violation of third-party rights, or any harmful act toward another user of the Services.

User Data:

While we maintain data transmitted to the Services, including your use of the Services, you are solely responsible for the data you transmit and activities you undertake using the Services. We are not liable for any loss or corruption of your data.

Electronic Communications, Transactions, and Signatures:

By using the Services, you consent to receive electronic communications from us. These communications may satisfy any legal requirement that such communication be in writing. You also agree to the use of electronic signatures, contracts, orders, and other records, as well as electronic delivery of notices, policies, and transaction records. You waive any rights or requirements under any laws that require an original signature or non-electronic records.

California Users and Residents:

If you have a complaint that is not resolved satisfactorily, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

Miscellaneous:

These Legal Terms, along with any posted policies or operating rules, constitute the entire agreement between you and us. Our failure to enforce any right or provision of these Legal Terms does not waive that right or provision. These Legal Terms are governed by the laws of the State of Delaware. If any provision of these Legal Terms is found to be unlawful, void, or unenforceable, it will be deemed severable from these Legal Terms and will not affect the validity and enforceability of the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us. These Legal Terms will not be construed against us by virtue of having drafted them. You waive any defenses based on the electronic form of these Legal Terms.

To resolve a complaint or request further information about the Services, please contact us at [email protected].